Shop Policy


SHIPPING INFORMATION

Processing Time:
Items will ship from Katonah, NY within 1-3 business days of purchase.
Made-to-Order will ship within 3-7 business days of purchase unless otherwise noted.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Lost Packages:
Please double-check that the shipping address is correct. Lost packages due to inaccurate address provided by buyer or non-receivable addresses will not be refunded. 
 

RETURNS

Items in original condition may be returned. Please contact, info@chrizzastones.com within 10 days of receipt and please ship items back within 30 days.

The following items can't be returned or refunded:
Due to the personalized nature of the item, Custom Order & Made to Order are not eligible.

Conditions of return:
The buyer is responsible for the return shipping with tracking order. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Refund will take place once the original item is received. Shipping cost are not eligible for refund.
 

PRIVACY POLICY

 I will only use your shipping and billing address, and contact information:

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)